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Current Opportunities

• Junior Systems Engineer

  Role and Responsibilities
  Evo rail is a small team with big ambitions and is looking for an enthusiastic person to join its technology team. A team that is keen to share their knowledge, help develop your skills and understanding as well as wanting you to contribute ideas and make a difference.

  The Junior Systems Engineer will be part of the evo rail team in developing the network and systems to deliver a high quality on track, station and on train infrastructure to deliver market leading wireless broadband connectivity services to rail operators and their customers. This role will be working primarily with the Chief Engineer and Chief Network Architect in supporting the design, delivery and support of the evo rail solutions. This role will span network planning, coding, innovation and automation. It requires an individual who is self-motivated, willing to travel both in the UK and abroad, learn on the job, have a passion for engineering and not be afraid to contribute.

  Key elements of the role:

  • Design and test of IP Networks
  • Development of Network Management Systems through use of software such as Grafana and LibreNMS, InfluxDB
  • Management of network configuration data
  • Develop process and planning tool automation
  • Network data querying and analysis
  • Analysis of geographical data to enable planning of Rail-5G
  • Testing and monitoring of the rail-5G system
  • Sourcing and testing of components
  • Design, test and implement prototype designs and solutions.
  • Initial product, market, and competitor research
  • Writing necessary reports and contribute to the creation and updating of policies and procedures
  • Provide support relating to the solution evo-rail provides
  • Provide engineering support on protype work and solution development projects

  Qualifications and Education Requirements

  • Degree in computer science/electronics, or 2-3 years work experience in technical role.
  • Preferably a CCNA or similar Network qualification.

  Preferred Skills

  • Experience with SQL
  • Experience with Linux
  • Coding experience in python or similar.
  • Sound analytical/problem solving skills
  • Excellent written/verbal communication and presentation skills
  • Ability to work independently and as part of a team
  • A can-do type attitude even in the face of adversity
  • Able to occasionally travel around the UK and Europe
  • Ideally an understanding of radio communication systems
  • Ideally experience in using GIS software or CAD software

  The role will suit someone seeking to join a dynamic innovative technology team, someone who is wanting to learn from others but will explore and expand their own knowledge and share this. Someone who has a passion for engineering and delivering the very best. Will work as hard at getting the documentation done as getting stuck in to the planning, design and testing of a new technology. They will want to share and challenge ideas to help make evo rail even better and are willing to help out in areas that are not specific to the role.

  Location: UK/home
  Position Type: Full-time
  Travel Required: Yes

• Sales and Marketing Assistant

  Evo-Rail is recruiting for a Sales and Marketing Assistant. Reporting to the Sales and Marketing Director, this is an exciting and fast-paced role where you will have responsibility for providing full administrative support to the team, enabling the smooth delivery of sales campaigns, lead generation, brand management and marketing activity.

  Key Responsibilities:

  • Assist with lead generation through pro-active market outreach, contacting prospects, contacts and companies of interest to generate leads for sales
  • Help to drive new business opportunities and develop new customers
  • Support end-to-end sales campaigns, aiding with promotional material and deployment to the sales team.
  • Assist with all social media activities e.g. LinkedIn posts, and live events planning and management
  • Manage telephone and email and website queries and questions from prospective customers and assist the Sales Managers with onboarding new accounts.
  • Coordinate sales enablement material deployment for events, customers, and the sales team.
  • Input and data record management in the CRM system

  Preferred Skills

  • 2+ years experience in sales and marketing administration, or recent graduate with a degree in business or related studies
  • Strong verbal, written and interpersonal communication skills necessary to provide exceptional customer service engaging with customers and prospects
  • Demonstrably strong technical skills and high aptitude for learning.
  • Executional excellence with strong organization and a bias for detail and accuracy.
  • Proactive approach to tasks with a high level of ownership to consistently drive projects and time-bound tasks independently.
  • Strong team player with a focus on quality
  • IT skills in collaboration tools and reporting
  • Self-driven and willing to experience a start-up company
  • HubSpot experience required
  • Good eye to detail
  • Wordpress experience would be helpful

  The role will suit an ambitious, up and coming Sales and/or Marketing executive, or recent University graduate, looking for an opportunity to grow career and as an individual in a small and exciting tech start-up company. This is very much a “hands on” role that will grow and develop with the recruit. So, taking personal responsibility for success is key.

  Location: Europe/home
  Level/Salary Range: Basic + Bonus + Benefits
  Position Type: Full-time
  Travel Required: Yes
  HR Contact:Lee Archer

• Project Support Officer

  Role and Responsibilities
  Evo-rail is recruiting a highly organised and proactive Project Support Officer to provide support across multiple Track to train communication programmes. These are exciting, fast paced programmes for which you will play a core role in ensuring smooth and timely delivery of specific tasks and documents.

  Key responsibilities for the PMO Project Support Officer role:

  • Provision of day to day Business Support duties for the Operations team, including ongoing maintenance of dashboards and the maintenance of monthly update reports, decisions, actions, risks and issue logs
  • Liaise with partners and project teams to collate information to support the ongoing reporting of progress and impact of the South Western Railway programme
  • Proactively working with the Operations team to determine the status for all actions on the action log
  • Own specific Approval processes with NR: ensure accurate and timely documentation is prepared for the Approval requests, and chase NR for updates
  • Organisation and attendance of key project meetings
  • Comprehensive note taking
  • Managing project schedules and project tracking

  Qualifications and Education Requirements

  • Degree
  • Desirable but not necessary - related professional qualifications, i.e., Agile PM or Prince 2

  Preferred Skills

  • Good communicator
  • Able to decern clear priorities
  • Clear attention to detail
  • Team player who can works well on own initiative

  Location: Europe/home
  Level/Salary Range: Basic + Bonus + Benefits
  Position Type: Full-time
  Travel Required: Yes
  HR Contact:Lee Archer

• Technical Service Manager

  Role and Responsibilities
  Reporting to the Operations Director, the Technical Service Manager will ensure that evo rail’s end-to-end network operations can be delivered successfully to evo rail’s customers. To achieve this, the Technical Service Manager will monitor the customer support requests, ensure the involvement of evo rail’s Design Team and/ or 1st Level Helpdesk Team before reporting on progress and on resolution while ensuring that all necessary procedures and documents are in place to run a Network Operations Centre.

  The Technical Service Manager will put one-self’s technical and business knowledge to use by helping to manage the challenges evo rail’s customers might face with the 5G Solution.

  Your role will be varied and will include:

  • Operational Customer Relationship Management – Customer Satisfaction, Service Evangelism, Service Level Management, Service Reporting
  • Continual Service Improvement and Problem Management – identifying and owning customer-aligned Service Improvement Plans and delivering Problem Management governance.
  • Service Governance & Control – developing the processes which we rely on to provide successful outcomes to our customers. These include initially Incident, Change Management and Reporting.
  • Service Management Tooling – operating the toolsets which support the successful execution of our internal processes.

  Key elements of the role:

  • Work with Design Team to technical resolution of issues within agreed SLAs
  • Work with Service Delivery team to ensure smooth transition of evo rail’s new 5G contracts into Operations; for this, contribute to the documentation of the Service Transition
  • Support successful Operations of evo rail’s new 5G contracts
  • Achieve excellent relationship with customers, stakeholders and suppliers
  • Champion the Service Performances/ SLAs- service level agreements
  • Manage Service Performance reporting
  • Contribute to CSI- continuous service improvement
  • Contribute to the creation and updating of Service Management procedures.

  Qualifications and Education Requirements

  • Minimum 2-year experience within NOC environment
  • Experience working in a customer-facing Service Delivery environment with exposure to best practice frameworks, such as ITIL
  • Excellent stakeholder management and presentation skills.
  • The ability to analyse and present data to define and measure Service Improvement opportunities, and to report on Service Performance.
  • The ability to remain calm and communicate effectively under pressure

  Preferred Skills

  • Experienced team player
  • Attention to details and quality
  • Very good interpersonal and presentation skills
  • IT skills in collaboration tools, reporting
  • Problem solving
  • Excellent communication skills
  • Experience of creating and maintaining processes and procedures
  • Self-driven and willing to experience a start-up company
  • Ideally experience using a Service Management ITIL software (e.g., JIRA, Zendesk, ServiceNow, etc)

  The role will suit an helpdesk specialist/ analyst who wishes to advance and grow in a Service Management role. The role will suit someone who would be excited to join a start-up company, a small team where everyone is self-reliant, yet a team player. This is very much a “hands on” role that will grow and develop with the recruit. So, taking personal responsibility for success is key.

  Location: Hybrid (Office based with 2-4dpw at home/remote)
  Level/Salary Range: £45k plus 10% bonus plus benefits
  Position Type: Full-time
  Travel Required: Yes, at times depending on Business needs
  HR Contact: recruitment@firstcustomercontact.com

• Electrical Design Engineer

  The role will suit someone seeking to join a dynamic innovative technology team that want to deliver world leading technology on the railways. A team player, willing to learn and share, to spend time designing, working with supplier and actually building things. They will be willing to travel and understand the different ways of working in different countries. They are committed to excellence in all they do from writing procedures to overseeing work, to being part of the evo rail team. They want to share and challenge ideas to help make evo rail even better and are willing to help out in areas that are not specific to the role.

  Role and Responsibilities

  The role will lead the design, development, and deployment of the optimal electrical designs to ensure we can deploy track to train services across the world. This role will cover train, track side, station electrical design as well as developing renewable solution used to power Rail 5G.

  The role will be a mix of design, design validation, setting standards and some hands-on survey work and prototype deployment. The ideal candidate will have skills that expand beyond just Electrical engineering and will have a willingness to contribute to the overall technology innovation, design and delivery.

  Key elements of the role:

  • Assist in the detailed planning and execution of evo rail infrastructure installations on track and on train.
  • Validate, test and challenge supplier’s designs and deployment plans
  • Attending all necessary engineering meetings both internally and externally.
  • Ensuring that all reasonable care is taken to ensure that work is conducted professionally and safely and in accordance with agreed standards.
  • Develop and understand industry best practices and apply these to evo-rails technology strategy and design
  • Develop and drive the deployment of renewable powered solutions.
  • Contribute to the creation and updating of policies and procedures
  • Undertaking electrical surveys of sites as required and proposing likely works to the wider construction team for discussion and agreement.
  • Conduct outline design and detailing of rail electrical infrastructure providing accurate and appropriate imagery. Producing details specifications and calculations for power upgrades, lighting schemes, earthing schemes & point heating etc.
  • Producing accurate designers risk assessments using a wide variety of forms.
  • Submission of quality design documents in accordance with NR/L2/ELP/27311, collating the key components as appropriate for inclusion.
  • Preparing E&P information as required in support of business bid activities.

  Desirable Qualifications and experience

  • Driving licence.
  • Practical experience and appreciation of system design, development of system design, safety concepts and associated decision making as applied to railway E&P projects.
  • Sentinel - Personal Track Safety (PTS)
  • Level 3 NVQ in Electrotechnical Services - Electrical Installation
  • Level 3 Certificate in Electrotechnical Technology Installation
  • Level 3 Award in Initial Verification and Certification of Electrical Installation
  • Level 3 in Installing Electrotechnical Systems and Equipment

  Preferred Skills

  • Commitment to continuous improvement and learning.
  • Good attention to detail
  • Good working knowledge and previous experience of industry standard software packages
  • IT literate – Microsoft Office including CAD software such as AutoCAD.
  • Excellent knowledge of aspects of E&P engineering as applied to railway infrastructure projects.
  • An understanding and appreciation of the CDM Regulations.
  • An understanding and appreciation of applicable NR standards.
  • Demonstrable experience within the rail market.
  • Understanding of telecoms and/or radio engineering

  Location: London/home
  Level/Salary Range: Basic + Benefits
  Position Type: Full-time

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